My Facebook account was blocked already twice before. For being hyperactive, for connecting for too many new people and for posting too much. There were days, when the system punished hyperactive users for being for too long on there. Two times, after long discussions, the second time it took two weeks of struggling, I manage to restore my Facebook account.
Now, just before the weekend things got sour again. I got blocked for the third time. And now it seems to be final. All my weeping and shed tears did not work. Facebook is cruel. The weekend was spoiled.
This is the log of communication with Facebook.
To: disabled@facebook.com
Cc: warning@facebook.com
Date: 2010/5/1
Subject: My Personal Profile was DisabledDear Madam / Sir,
I was going via various forums on how to unblock my account and found out these mails. Please restore my Facebook page, as I find it very difficult emotionally to cope with the lost of communication with my friends.
Have a look on my wall, my inbox, I was not doing anything wrong. I was I guess a bit hyperactive and got block.
Please, please, please restore my account as soon as possible.
Thank you.
From: The Facebook Team
Date: 2010/5/1
Subject: Re: My Personal Profile was DisabledHi,
In order to receive support, you must reply to this email to verify that you are the owner of the Facebook account that you referenced in your inquiry. This security step must be completed before Facebook can respond to your inquiry.
In addition, note that Facebook will only be able to provide assistance if you are writing in from the email address that you used to log in to your Facebook profile that's disabled. If your disabled profile was registered under a different email address, then you will need to respond directly from that email address. To do this, take the following steps:
• Copy the exact email address you see in the "From" field of this email (ending in @support.facebook.com).
• Log in to the email account under which your disabled Facebook profile was registered.
• Compose a new email. Paste the address you copied (ending in @support.facebook.com) into the "To" field, let us know you're responding from your disabled email address in the body, and click "Send."Once we have this information, we will take further steps to assist you. Remember that writing in multiple times will not result in a faster response. Once you submit your initial request, it is placed in a queue and responded to accordingly.
Lastly, you may not create another account using a different email address while you are waiting for a response. Creating more than one Facebook account is a violation of our Statement of Rights and Responsibilities, and violations of this rule could result in all of your accounts being permanently disabled.
Thanks,
The Facebook Team
From: The Facebook Team
Date: 2010/5/3
Subject: Re: My Personal Profile was DisabledHi Larysa,
Your account was disabled because your behavior on the site was identified as harassing or threatening to other people on Facebook. Prohibited behavior includes, but is not limited to:
• Sending friend requests to people you don't know
• Regularly contacting strangers through unsolicited Inbox messages
• Soliciting others for dating or business purposesAfter reviewing your situation, we have determined that your behavior violated Facebook's Statement of Rights and Responsibilities. You will no longer be able to use Facebook. This decision is final and cannot be appealed.
Please note that for technical and security reasons, we will not provide you with any further details about this decision.
Thanks,
Marissa
User Operations
To: The Facebook Team
Date: 2010/5/3
Subject: Re: My Personal Profile was DisabledDear Marissa,
I was using Facebook to make new friends true, so some people were strangers, you are right on that one. But with all of them we were friends. But no means I was harassing anyone, neither did I do soliciting or dating. I was posting my news etcetera. Have a look in my messages.
What I was doing recently is telling friends they can set their Facebook nick names:
""" Let me recommend you to set you nick name in Facebook before it is taken by someone else. You can do this @ the following link: http://www.facebook.com/username/ """
Is this harassing?
My real friends are asking what is going on with my Facebook account. What should I tell them, that I was kicked, just like that, out of blue... I am sorry, if I did some wrong posting and I would kindly ask you to restore my account.
I promise to take a notice and stay within the boundaries you just mailed me and I was not aware of.
Thank you very much for your understanding. In the end of the day, if I tell my friends and post the story on my blogs about this sad story, Facebook will not benefit. As I like your portal, I guess we all should remain friends and make sure Facebook stays portal number one.
Please check have on how many things did I contribute in the past, pages especially. Killing my profile is pretty demotivating and depressing indeed.
Please reconsider the case. I will be really grateful for your next positive outcome and promise not to disapoint you again.
Sincerely yours,
Lara
From: The Facebook Team
Date: 2010/5/3
Subject: Re: My Personal Profile was DisabledHi Larysa,
Unfortunately, your account has been permanently disabled for violating Facebook's Statement of Rights and Responsibilities. We will not be able to reactivate it for any reason, nor will we provide further explanation of your violation or the systems we have in place. This decision is absolutely final.
Thanks,
Marissa
User Operations
I wrote couple of time more, but no response. Bloody Facebook! Facebook no more.
Short link: http://➸.ws/~d4B2$1x
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3 users responded in this post
Ironically, when registering the captcha asked me to type: “overrun discrimination”
Wow, that’s harsh. Zuckerberg should know about this.
Do you really think Marc cares about facebookers?