At the beginning, there was little content on Facebook and many of its users created multiple fan pages and groups for things and people they favoured. Now it is a big clean-up going on. All the celebrities going after "fake" fan groups and delete them. Even if the group or page was nothing else but a group of local fans, Facebook deletes them just like that.
Trying to start any discussion or dialogue brings you nowhere. If you persist for months, all you can count on is a dummy reply from a "customer" manager. Below are four messages, it took four months to fish them out from Facebook and no any further explanation was given. The case goes about a local Ukrainian rock band and the page had just 1000+ active users who were discussing concerts etcetera. Now, the fan page is gone and communication as well.
Message One:
From: Facebook
Subject: Facebook WarningHello,
You created a Page that has violated our Terms of Use. A Facebook Page is a distinct presence used solely for business or promotional purposes. Among other things, Pages that are hateful, threatening, or obscene are not allowed. We also take down Pages that attack an individual or group, or that are set up by an unauthorized individual. If your Page was removed for any of the above reasons, it will not be reinstated. Continued misuse of Facebook's features could result in the permanent loss of your account.
If you have any questions or concerns, you can visit the Terms applicable to Facebook Pages at http://www.facebook.com/terms_pages.php.
The Facebook Team
Message Two:
From: The Facebook Team
Subject: Re: My Facebook Page was DisabledHi,
Facebook Pages are distinct from personal profiles. Pages are for organizations, businesses, celebrities, and bands to broadcast great information to fans in an official, public manner. They are optimized for business entities’ needs to communicate, distribute content, engage their fans, and capture new audiences virally through their fans’ recommendations to their friends.
If you think your personal Facebook Profile was disabled by mistake, you can send an appeal to Facebook by visiting http://www.facebook.com/help.php?page=421 and using the link listed under the "My personal Facebook account is disabled" header.
If your Facebook Page was disabled, please reply to this email and we will be able to assist you further.
Thanks for contacting Facebook,
User Operations
Message Three:
From: The Facebook Team
Subject: Re: My Facebook Page was DisabledHi,
Thanks for your email. We are sorry to hear that you are experiencing these issues with our site, and we have forwarded your message to the team best able to respond to your inquiry. They will be happy to assist you with this and will be in touch with you soon. In the future, please refer to our Help Center (http://www.facebook.com/help.php) if you are having account issues.
Thanks again for contacting Facebook,
Zoe
User Operations Analyst
Message Four:
From: The Facebook Team
Subject: Re: My Facebook Page was DisabledHi,
You created a Page that has violated our Statement of Rights and Responsibilities, and this Page has been removed. Facebook Pages may only be set up for the purpose of promoting a business or other commercial, political, or charitable organization or endeavor (including non-profit organizations, political campaigns, bands and celebrities), and only by an authorized representative of the entity or individual that is the subject of the Facebook Page. By creating a Facebook Page, you represent and warrant that you are authorized to do so by the person or entity that is the subject of the Facebook Page. Among other violations, Pages that are hateful, threatening, or obscene are not allowed. We also take down Pages that attack an individual or group or that promote or glorify violence, intolerance, racism or discrimination. Continued misuse of Facebook's features could result in your account being disabled.
If you have any questions or concerns, you can visit the Terms Applicable to Facebook Pages at http://www.facebook.com/terms_pages.php.
Thanks for contacting Facebook,
Kieran
User Operations
